Customer Service

Shipping & Delivery: United States: Flat rate $5.95 per order. Shipped via USPS Priority mail.
Canada: Flat rate $5.95 per order. Shipped via UISPS First Class International mail..
International: Please contact us.
Privacy & Security: Your private information is secure with the Freckled Hound. We will not sell or give your information to anyone or entity. Any and all data collected by Freckled Hound is used soley to complete and conduct business transaction with us.
Returns & Replacements: We offer a 100% Satisfaction Guarantee. If your decal is not exactly what you wanted you may return it to us, in unsed/resalable condition, for a complete refund. Shipping charges are not refundable. Return shipping is the responsiblity of the purchaser. Please contact us if you would like to make a return. We are sorry, but personalized decals and custom orders cannot be returned, unless we made a mistake on it.
Ordering: You may shop as a guest or open an account at Freckled Hound.
Payment, Pricing & Promotions: We accept all major credit cards via paypal, money orders, and checks.
Viewing Orders: If you open an account at Freckled Hound, you may log in to view all of your orders.
Updating Account Information: You can update your account information at anytime.

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Freckled Hound